International Shipping

We ship worldwide via Japan Post Express Mail Service (EMS).

＊The package will ship internationally via Japan Post Express Mail Service (EMS).
The EMS charges depend on the area. Please refer to the EMS Charge Table below.
・Asia  4,500(JPY)
・Other Area  7,000(JPY)

＊you are responsible for all customs duties + taxes that your country expects you to pay to receive your item.

＊we are not responsible for packages that are lost, stolen or damaged in transit.

＊you will receive a confirmation email immediately after your order is placed.
once your item has shipped, you will receive another email with tracking information.
if you do not immediately receive a confirmation email after placing your order,
please email us at 【info@heotokyo.com】 in order to update your email address. 

＊items shipped via Japan Post Express Mail Service (EMS) are insured by EMS
for up to 20,000(JPY). if you'd like to add additional insurance to your shipment,email
【info@heotokyo.com】